Why we created Helios
Helios was created from the deep passion we share for this form of exercise. It was through our personal journeys we realized the tremendous benefits of Pilates in terms of building strength, relieving stress, and enhancing overall well-being. The confidence one gains from consistently implementing this workout into your weekly routine cannot be underestimated. We want to share the benefits with you in an elegant space where you can experience the physical and mental transformation this workout provides.
What should I bring to class?
We do require you to wear grip socks not only for sanitary and safety reasons, but they do help you get the most from your workout! If you do not own grip socks, they are available for purchase when you arrive at class. Additionally, it’s a good idea to bring water to stay hydrated during your workout.
How early should I arrive?
Please arrive at least 5 minutes prior to your class start time. If it’s your first time, arrive at least 10 minutes prior so that your instructor can introduce you to the equipment, the method, explain proper set-up and safety.
What if I need to cancel or miss a class?
Need to cancel? We understand life happens! We have a 12-hour cancellation policy. In order to avoid a late-cancel penalty or missed class fee, we kindly ask that you cancel at a minimum of 12 hours of your scheduled class time. The class will then be credited back to your account for future use. This rule also applies to unlimited monthly members.
If you cancel in under 12 hours of your scheduled class time this is considered a ‘late cancellation’ and you will forfeit the class. A $15 fee will be assessed to members for a late cancellation.
If you do not cancel your class and do not show up for the scheduled class, you will forfeit your class AND be assessed a NO SHOW fee of $20.
Even if you are canceling late, please try to do it as early as possible so that someone else can sign up for that class. All cancellations can be made online.
What is the best way to contact Helios if I have a question?
Please reach out to us via email at hello@heliospilates.co and we will get back to you as soon as possible. We also recommend that our clients become familiar with our online booking system. It is the easiest and fastest way to book classes.
